Amenities & services

Our reception is open daily from 7 am to 10 pm. You can also arrive outside the opening hours. Please inform us in advance by phone at +43 316 824 800 or by mail under domhotel@domhotel.co.at.

If you arrive by bike, please contact us in advance, as we do not have a bike storage room.

If you arrive by motorcyle, please contact us in advance, as there is no parking available in front of the hotel or in the Pfauengarten parking garage. 

We are happy to provide bathrobe and slipper in our Superior rooms on request. 

If you like to explore Graz by bike, you will find several rental stations nearby. The Mur cycle path is also only 300 meters away from our hotel.

We are happy to serve breakfast to your room (room service € 10). Breakfast lists are available at the reception. We kindly ask you to hand in the completed list at the reception by 10 pm at the latest the day before. Breakfast from the breakfast buffet (if not included in the room rate) costs € 21,- per person/night. Breakfast "to go" - espresso and croissant - costs € 5.50 per person.

You can check into your room from 3 pm on the day of arrival, on the day of departure the room must be vacated by 11 am. If you would like to use the room earlier or wish to depart later, please contact the reception in advance.

Many rooms are exceptionally spacious and therefore particularly suitable for families with children. In the categories Classic Triple Room and Superior you will find comfortable options with sofas or the possibility of extra beds or cribs. Ask our team.

Please note that when you put the "PLEASE DO NOT DISTURB" card, the room will not be cleaned. Please hang the "PLEASE CLEAN ROOM" card when leaving the room if you wish your room to be cleaned. Our housekeeping team will be there for you until 1 pm.

Our housekeeping team will be happy to bring you extra pillows, bath towels, hand towels and toiletries. Towels on the floor means "Please replace". Towels on the holder means "I'll keep using them". With our THINK GREEN- card you also have the option to completely skip room cleaning for the sake of the environment.

We accept American Express, Diners, Master Card, Visa and ATM cards.

Should you need a doctor, please contact our reception (tel. 9). If you need rescue, please dial 144 or contact the reception. For the outside line, please dial 0.

You are welcome to bring your dog with you. Please inform us in advance. We charge € 14 per night for your four-legged friend due to the increased cleaning effort. Please be informed that dogs are not allowed in the breakfast room.

Would you like to give someone a gift with a stay at Boutique Hotel Dom? We will be happy to put together a value voucher or an individual package for you.

We can arrange a laundry service for you. You will find laundry lists in your wardrobe. We are also happy to provide you with an ironing board and iron upon request.

Upon request, we will be happy to assist you in organizing your leisure program. Information about sights, excursion destinations, cultural program and current events in Graz can also be found at www.graztourismus.at.

You are welcome to store your luggage at the reception.

The minibar is refilled daily, please refer to the "Minibar list" for prices.

The public parking garage "Pfauengarten" is only a few minutes away from our house. You will receive the reduced parking ticket (€ 22,50/24h) at our reception during check-in. You will then no longer need an entrance ticket for the parking garage. You can stop in front of the house to load and unload your car for max. 10 minutes. However, please note the parking ban.

The nearest pharmacy is located in the Herrengasse 11 (Bärenapotheke), approx. 5 minutes walking distance from the hotel.

Buses and streetcars are located nearby the hotel. We are happy to help you plan your routes. Tickets are available at the ticket machine in the streetcar.

Our reception team is available daily from 7 am - 10 pm. Outside reception hours you can reach us at +43 316 824 800 or by calling DW 9 (please let it ring longer). You will be connected with our partner hotel, the Palais-Hotel Erzherzog Johann. During the closing hours of the reception, your room card unlocks the entrance door, the staircase and the elevator.

The Steakboutique on the ground floor of our hotel is one of best steak restaurant in town. For table reservations contact the restaurant directly.

Each room is equipped with a safe. The operating instructions can be found inside the safe.

Our entire house is smoke-free. In case of non-compliance there is a charge up to € 600.

We will be happy to assist you in booking a taxi.

If you want to be connected to the reception, please dial 9, for a free line please dial 0.

Here you will find our tv channels.  

Can be borrowed at the reception.

The fitness club John Harris with panoramic sauna and indoor pool is only a few minutes’ walk away from our hotel. Ask our reception team about the discounted daily rates for our hotel guests.

W-Lan is available in all rooms. The code can be found on your room card, which you will receive at check-in.

Our suites are perfect for smaller scale meetings for up to a maximum of 8 people. For more information please contact our reception.