FAQ

Corona measures

What we do for your and our safety

 

The health and well-being of our guests and our staff is very important to us. We have taken many safety and hygiene measures in our Boutique Hotel. Our primary goal is that our guests feel comfortable and safe and enjoy their stay with us without any worries. 

On this page you will find all relevant measures at a glance. 

We would like to thank you already now. Thank you for your trust and your cooperation for a safe stay. 

 

General security measures

  • Please keep at least 1 meter distance to other persons, except for fellow travellers in the same room.
  • Do not shake hands - we will gladly welcome you with a warm smile.
  • Wash your hands with soap for at least 30 seconds several times a day.
  • Sneeze or cough into the crook of your arm or into a handkerchief
  • Avoid touching the face with uncleaned hands
  • In general, we ask you to arrive in good health. 

 

What we do for your safety

  • All our employees have been trained intensively in important hygiene measures and in contact with guests.
  • All public areas as well as handrails, door handles, elevator buttons and metal surfaces are continuously cleaned and disinfected.
  • We air our generally accessible areas at least once an hour or keep the doors open, weather permitting.
  • In general, we leave our doors open where possible to reduce contact.
  • Disinfectant dispensers are located in the entrance area, next to the elevator, in front of the café and in other various public areas.
  • If possible, we offer you rooms that have not been occupied for 24 hours.

 

Arrival & Check-in

  • Our reception is equipped with a plexiglass cover to provide protection against droplets on both sides.
  • Please pay attention to the distance rule of at least 1 meter. 
  • We ask you to announce your arrival time in advance. 
  •  

Rooms

  • All our rooms are of course cleaned, ventilated and disinfected after departure or before arrival with special attention.
  • We pay special attention to the thorough cleaning of the objects that are touched a lot, such as remote controls, handles and light switches.
  • As a goodie, we have provided a small disinfectant for each guest in the room for the city exploration tour.
  • In the rooms you will also find a guide for a safe stay at the Boutique Hotel.

 

Breakfast area

  • Special hygiene measures were taken for breakfast. Our reception staff will inform you about the measures.

 

Check-out

  • We kindly ask you to pay your bill by card if possible.

 

Flexible cancellation conditions

Stay flexible! Until the end of September, as a direct booker you can rebook or cancel your bookings free of charge until 18:00 the evening before arrival. Of course, you can also rebook prepaid bookings free of charge or we will gladly issue you a credit note with the value of the prepaid amount. 

 

If you have any further questions about the measures, please contact us. We will gladly help you! For a more detailed description of the measures we recommend to have a look at www.sichere-gastfreundschaft.at.

We are looking forward to welcoming you soon at the Boutique Hotel Dom. 

 

 

 

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